{
    "ticket_id": "T20260601_130319_1D5C36",
    "created_at": "2026-06-01T13:03:19+02:00",
    "client_ts": "2026-06-01T13:03:16",
    "status": "closed",
    "licensed_to": "Merja",
    "brand": "Mercedes",
    "system": "_",
    "other_info": "ADBLUE OFF",
    "module": "SOLUTIONS",
    "car_model": "W212",
    "car_year": "2011",
    "gear": "Automatic",
    "files": [
        {
            "name": "ORG__int_flash.bin",
            "size": 4194304,
            "md5": "6deca6fad20a60484064dd26f691b130",
            "type": "ORG"
        }
    ],
    "client_ip": "193.163.187.106"
}