{
    "ticket_id": "T20260602_162341_AFFEF2",
    "created_at": "2026-06-02T16:23:41+02:00",
    "client_ts": "2026-06-02T16:23:29",
    "status": "closed",
    "licensed_to": "BOUCHILAOUN",
    "brand": "Audi",
    "system": "_",
    "other_info": "",
    "module": "STAGE 1",
    "car_model": "A3",
    "car_year": "2007",
    "gear": "Manual",
    "files": [
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            "size": 2097152,
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    "client_ip": "2a04:cec0:104e:ce18:94d9:3b5:934f:85b1"
}