[
    {
        "id": 1,
        "from": "client",
        "text": "Adblue off please",
        "file_url": "",
        "timestamp": "2026-06-02T21:49:52+02:00"
    },
    {
        "id": 2,
        "from": "admin",
        "text": "le ticket fermé cause manque d'information",
        "file_url": "",
        "timestamp": "2026-06-03T10:22:33+02:00"
    }
]