[
    {
        "id": 1,
        "from": "client",
        "text": "hello, no support for audi tt 1.8 160 hp. ecu is med17.5?(ignore the file i attached, it's not from this car, i didn't read it yet)",
        "file_url": "",
        "timestamp": "2026-06-02T23:30:11+02:00"
    },
    {
        "id": 2,
        "from": "admin",
        "text": "when you read file try med17.5.1 or .2 if not supported in oct send here and  you should add or required information in ticket creation to get traited",
        "file_url": "",
        "timestamp": "2026-06-03T10:34:32+02:00"
    }
]