{
    "ticket_id": "T20260603_101149_138955",
    "created_at": "2026-06-03T10:11:49+02:00",
    "client_ts": "2026-06-03T11:11:47",
    "status": "closed",
    "licensed_to": "civelek",
    "brand": "Citroën",
    "system": "DCM 7.1B",
    "other_info": "",
    "module": "SOLUTIONS",
    "car_model": "jumper",
    "car_year": "2020",
    "gear": "Manual",
    "files": [
        {
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            "size": 6291456,
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}