{
    "ticket_id": "T20260603_125559_14B0A0",
    "created_at": "2026-06-03T12:55:59+02:00",
    "client_ts": "2026-06-03T12:55:52",
    "status": "closed",
    "licensed_to": "Hmma",
    "brand": "Mercedes",
    "system": "_",
    "other_info": "edc17c66",
    "module": "SOLUTIONS",
    "car_model": "vito",
    "car_year": "2015",
    "gear": "-",
    "files": [
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            "name": "ORG_mmercedes_vito_IntFl.bin",
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}