{
    "ticket_id": "T20260603_144955_C97173",
    "created_at": "2026-06-03T14:49:55+02:00",
    "client_ts": "2026-06-03T14:49:51",
    "status": "closed",
    "licensed_to": "amarvw82",
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    "system": "_",
    "other_info": "crd2",
    "module": "SOLUTIONS",
    "car_model": "W203",
    "car_year": "2010",
    "gear": "Automatic",
    "files": [
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}