{
    "ticket_id": "T20260603_164032_0530AF",
    "created_at": "2026-06-03T16:40:32+02:00",
    "client_ts": "2026-06-03T16:40:32",
    "status": "closed",
    "licensed_to": "gmkauto",
    "brand": "Renault",
    "system": "DCM 1.2",
    "other_info": "",
    "module": "SOLUTIONS",
    "car_model": "",
    "car_year": "2007",
    "gear": "-",
    "files": [
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            "size": 589824,
            "md5": "856b57a6d8eef7f8f4ed5f96c53c07be",
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}