{
    "ticket_id": "T20260603_194936_0A8865",
    "created_at": "2026-06-03T19:49:36+02:00",
    "client_ts": "2026-06-03T18:49:33",
    "status": "closed",
    "licensed_to": "Caldas",
    "brand": "Ford",
    "system": "_",
    "other_info": "SID212evo",
    "module": "SOLUTIONS",
    "car_model": "Raptor",
    "car_year": "-",
    "gear": "-",
    "files": [
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            "name": "ORG_ORI_Raptor_SID212EVO.bin",
            "size": 16777216,
            "md5": "28864ce4a4f961ac8a8be7764b2f1f9e",
            "type": "ORG"
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    ],
    "client_ip": "188.82.37.24"
}