{
    "ticket_id": "T20260604_103723_C7A328",
    "created_at": "2026-06-04T10:37:23+02:00",
    "client_ts": "2026-06-04T10:37:23",
    "status": "closed",
    "licensed_to": "Clinic54",
    "brand": "Audi",
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    "other_info": "",
    "module": "SOLUTIONS",
    "car_model": "a4 2009 2.7tdi",
    "car_year": "2009",
    "gear": "Manual",
    "files": [
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            "size": 4194304,
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    "client_ip": "2a01:e0a:984:6a50:c81:3031:28af:4d57"
}