{
    "ticket_id": "T20260604_165250_DF7840",
    "created_at": "2026-06-04T16:52:50+02:00",
    "client_ts": "2026-06-04T16:52:28",
    "status": "closed",
    "licensed_to": "BELHOCINE",
    "brand": "Volkswagen",
    "system": "EDC17C46",
    "other_info": "",
    "module": "IMMOBILIZER",
    "car_model": "",
    "car_year": "2013",
    "gear": "Automatic",
    "files": [
        {
            "name": "ORG_vw_tigwan_tdi.bin",
            "size": 2097152,
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    "client_ip": "129.45.74.28"
}