{
    "ticket_id": "T20260605_161820_718F03",
    "created_at": "2026-06-05T16:18:20+02:00",
    "client_ts": "2026-06-05T16:18:14",
    "status": "open",
    "licensed_to": "marcink",
    "brand": "Mercedes",
    "system": "_",
    "other_info": "",
    "module": "SOLUTIONS",
    "car_model": "w212",
    "car_year": "2010",
    "gear": "Automatic",
    "files": [
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    "client_ip": "81.219.156.166"
}